Get Started
Launch your first AI agent in under 10 minutes.Quickstart Guide
Create your first AI agent, add knowledge, and deploy to customers.
Understand the Platform
Learn the core concepts that power botBrains.Platform Overview
Get a 5-minute mental model of how botBrains works.
Data Model
Understand the four core models: Organization, Users, Deployments, and AI Configuration.
Guidances
Control how your AI behaves in different situations.
Actions
Enable your AI to search tables, call APIs, and integrate with 3rd parties.
Knowledge
Connect documentation, FAQs, and data sources to make your AI an expert.
Audiences
Personalize AI behavior for different customer segments.
Train Your AI Agent
Configure behavior, add knowledge, and enable actions.Instruct Your AI
Write guidance that defines personality, tone, and response patterns.
Connect Data Sources
Ingest documentation from websites, Confluence, or manual uploads.
Search Tables
Upload structured data (orders, products, FAQs) for AI queries.
MCP Servers
Integrate with Salesforce, Stripe, HubSpot, and custom APIs.
Deploy Your AI
Connect your AI agent to customer touchpoints.Website Integration
Add a chat widget to your website with customizable styling.
Zendesk Integration
Automate ticket responses and field predictions in Zendesk.
Salesforce Integration
Handle cases in Salesforce Service Cloud with AI assistance.
Slack Integration
Bring AI support directly into your team’s Slack workspace.
Versioning & Aliases
Manage deployments, test safely, and roll back when needed.
Web SDK
Customize the widget behavior with JavaScript API.
Monitor & Improve
Track performance and continuously enhance your AI.Conversations
Review interactions and identify improvement opportunities.
Metrics Dashboard
Track resolution rates, response times, and satisfaction scores.
Topics Analysis
Discover trending topics and knowledge gaps automatically.
User Management
Understand customer profiles and conversation history.
Need Help?
Talk to co-founder
Book a 20-minute call to get case specific guidance and answers to your questions.