> ## Documentation Index
> Fetch the complete documentation index at: https://docs.botbrains.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels

> Connect your AI to customer touchpoints across platforms

Channels are how your customers interact with your AI. All channels connect to the same [Production Alias](/concepts/versioning#aliases), so updating your AI once applies everywhere.

<Columns cols={2}>
  <Card title="Website Integration" icon="globe" href="/concepts/website-integration">
    Chat widget for your website with launcher, inline, and iframe modes.
  </Card>

  <Card title="Zendesk Integration" icon="ticket" href="/concepts/zendesk-integration">
    Automate ticket responses, predict fields, and assist agents in private mode.
  </Card>

  <Card title="Salesforce Integration" icon="cloud" href="/concepts/salesforce-integration">
    AI-powered case handling in Salesforce Service Cloud with private and read-only modes.
  </Card>

  <Card title="Slack Integration" icon="slack" href="/concepts/slack-integration">
    AI support in your team's Slack workspace via DMs and channel mentions. (Beta)
  </Card>
</Columns>

<Note>
  **Coming soon:** WhatsApp Business and native mobile SDKs. Contact [support@botbrains.io](mailto:support@botbrains.io) to express interest.
</Note>