> ## Documentation Index
> Fetch the complete documentation index at: https://docs.botbrains.io/llms.txt
> Use this file to discover all available pages before exploring further.

# botBrains Documentation

> Build and deploy AI agents for customer support, service and inbound sales.

## Get Started

Launch your first AI agent in under 10 minutes.

<Card title="Quickstart Guide" icon="rocket" href="/getting-started/quickstart" horizontal>
  Create your first AI agent, add knowledge, and deploy to customers.
</Card>

## Understand the Platform

Learn the core concepts that power botBrains.

<Columns cols={2}>
  <Card title="Platform Overview" icon="map" href="/getting-started/overview">
    Get a 5-minute mental model of how botBrains works.
  </Card>

  <Card title="Data Model" icon="database" href="/concepts/data-model">
    Understand the four core models: Organization, Users, Deployments, and AI Configuration.
  </Card>

  <Card title="Guidances" icon="message-square-text" href="/concepts/guidance">
    Control how your AI behaves in different situations.
  </Card>

  <Card title="Actions" icon="bolt" href="/concepts/actions">
    Enable your AI to search tables, call APIs, and integrate with 3rd parties.
  </Card>

  <Card title="Knowledge" icon="book" href="/concepts/knowledge">
    Connect documentation, FAQs, and data sources to make your AI an expert.
  </Card>

  <Card title="Audiences" icon="user-round-cog" href="/concepts/audiences">
    Personalize AI behavior for different customer segments.
  </Card>
</Columns>

## Train Your AI Agent

Configure behavior, add knowledge, and enable actions.

<Columns cols={2}>
  <Card title="Instruct Your AI" icon="pen" href="/guides/instruct-ai-agent">
    Write guidance that defines personality, tone, and response patterns.
  </Card>

  <Card title="Connect Data Sources" icon="globe" href="/concepts/data-providers">
    Ingest documentation from websites, Confluence, or manual uploads.
  </Card>

  <Card title="Search Tables" icon="table" href="/concepts/tables">
    Upload structured data (orders, products, FAQs) for AI queries.
  </Card>

  <Card title="Actions" icon="bolt" href="/concepts/actions">
    Enable your AI to search tables, call APIs, and integrate with 3rd parties.
  </Card>
</Columns>

## Deploy Your AI

Connect your AI agent to customer touchpoints.

<Columns cols={2}>
  <Card title="Website Integration" icon="globe" href="/concepts/website-integration">
    Add a chat widget to your website with customizable styling.
  </Card>

  <Card title="Zendesk Integration" icon="ticket" href="/concepts/zendesk-integration">
    Automate ticket responses and field predictions in Zendesk.
  </Card>

  <Card title="Salesforce Integration" icon="cloud" href="/concepts/salesforce-integration">
    Handle cases in Salesforce Service Cloud with AI assistance.
  </Card>

  <Card title="Slack Integration" icon="slack" href="/concepts/slack-integration">
    Bring AI support directly into your team's Slack workspace.
  </Card>

  <Card title="Versioning & Aliases" icon="git-branch" href="/concepts/versioning">
    Manage deployments, test safely, and roll back when needed.
  </Card>

  <Card title="Web SDK" icon="code" href="/concepts/web-sdk">
    Customize the widget behavior with JavaScript API.
  </Card>
</Columns>

## Monitor & Improve

Track performance and continuously enhance your AI.

<Columns cols={2}>
  <Card title="Conversations" icon="messages-square" href="/concepts/conversations">
    Review interactions and identify improvement opportunities.
  </Card>

  <Card title="Metrics Dashboard" icon="chart-line" href="/concepts/metrics">
    Track resolution rates, response times, and satisfaction scores.
  </Card>

  <Card title="Topics Analysis" icon="tags" href="/concepts/topics">
    Discover trending topics and knowledge gaps automatically.
  </Card>

  <Card title="User Management" icon="users" href="/concepts/users">
    Understand customer profiles and conversation history.
  </Card>
</Columns>

## Need Help?

<Card title="Talk to co-founder" icon="calendar" href="https://botbrains.io/meeting" horizontal>
  Book a 20-minute call to get case specific guidance and answers to your questions.
</Card>