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Get Started

Launch your first AI agent in under 10 minutes.

Quickstart Guide

Create your first AI agent, add knowledge, and deploy to customers.

Understand the Platform

Learn the core concepts that power botBrains.

Platform Overview

Get a 5-minute mental model of how botBrains works.

Data Model

Understand the four core models: Organization, Users, Deployments, and AI Configuration.

Guidances

Control how your AI behaves in different situations.

Actions

Enable your AI to search tables, call APIs, and integrate with 3rd parties.

Knowledge

Connect documentation, FAQs, and data sources to make your AI an expert.

Audiences

Personalize AI behavior for different customer segments.

Train Your AI Agent

Configure behavior, add knowledge, and enable actions.

Instruct Your AI

Write guidance that defines personality, tone, and response patterns.

Connect Data Sources

Ingest documentation from websites, Confluence, or manual uploads.

Search Tables

Upload structured data (orders, products, FAQs) for AI queries.

Actions

Enable your AI to search tables, call APIs, and integrate with 3rd parties.

Deploy Your AI

Connect your AI agent to customer touchpoints.

Website Integration

Add a chat widget to your website with customizable styling.

Zendesk Integration

Automate ticket responses and field predictions in Zendesk.

Salesforce Integration

Handle cases in Salesforce Service Cloud with AI assistance.

Slack Integration

Bring AI support directly into your team’s Slack workspace.

Versioning & Aliases

Manage deployments, test safely, and roll back when needed.

Web SDK

Customize the widget behavior with JavaScript API.

Monitor & Improve

Track performance and continuously enhance your AI.

Conversations

Review interactions and identify improvement opportunities.

Metrics Dashboard

Track resolution rates, response times, and satisfaction scores.

Topics Analysis

Discover trending topics and knowledge gaps automatically.

User Management

Understand customer profiles and conversation history.

Need Help?

Talk to co-founder

Book a 20-minute call to get case specific guidance and answers to your questions.