Core Concepts
Profiles
A profile is your AI’s current working configuration: guidance instructions, tool settings, LLM parameters, and audience rules. You edit profiles at any time, then “build” to save everything into a new version.Versions
Versions are sequentially numbered snapshots (#1, #2, #3). Each captures the full profile configuration plus a knowledge snapshot of all data provider sources at build time. Versions are immutable. Once built, they never change.Aliases
An alias is a named pointer to a specific version. The Production alias represents what users see. All channels connect to aliases, not directly to versions. When you update an alias from version #12 to #13, every channel switches immediately.Building and Deploying
- Edit your profile: update guidance, add knowledge, enable tools
- Test using the preview in Behavior → Guidance, or run test suites
- Build via Behavior → [Review your changes]
Build time is typically 30–60 seconds.

Rolling Back
If a deployment causes issues, roll back by setting a previous version as active:- Go to Behavior → General → Versions
- Click ⋮ next to the previous good version
- Select Set as Active

Knowledge Snapshots
Each version freezes your knowledge sources at build time. When data providers sync new content, you see an orange indicator prompting you to rebuild. Schedule regular builds (weekly, monthly) based on how often your content changes.