Types of cookies
Cookies are small text files that online services may place on your device when you interact with them. Cookies can help services remember information about your visit, such as your language settings or when you logged in, which can improve your experience when you revisit a website. Services can also use them for other purposes, such as troubleshooting errors and better understanding how visitors use their services. We call cookies that we set first-party cookies. We also use third-party cookies-which are cookies from a domain different from the domain of the website you are visiting. Similar technologies (pixels, web beacons, or local storage) can also serve these purposes. We use “cookies” to refer to cookies and similar technologies.Necessary cookies
Our Services require these cookies to operate. For example, they allow us to authenticate users or enable specific features within the Services, including for security purposes. They’re first-party cookies. We must use cookies to support conversation continuity similar to how shopping carts work.Non-security cookies are set only after you interact with our system.
| Cookie Name | Name | Duration | Purpose | Details |
|---|---|---|---|---|
| botBrains-device-[frameId] | Unique device identifier | 6 months (refreshed on interaction) | Security | Prevent impersonation, rate limiting |
| botBrains-user-[frameId] | Unique user identifier | 6 months (refreshed on interaction) | Functional | Prevent impersonation, added only after interaction with the system |
| botBrains-session-[frameId] | Unique session identifier | 7 days* (refreshed on interaction) | Functional | Keeping track of sessions. Access started conversations. Added only after interaction with the system |