Types of cookies
Cookies are small text files that may be placed on your device when you interact with online services. Cookies can help services remember information about your visit, such as your language settings or when you logged in, which can improve your experience when you revisit a website. They can also be used for other purposes, such as helping online services troubleshoot errors and better understand how their services are being used. Cookies set by us are called first-party cookies. We also use third-party cookies-which are cookies from a domain different from the domain of the website you are visiting. Similar technologies, such as pixels, web beacons, or local storage, can also be used for these purposes. We use “cookies” to refer to cookies and similar technologies.Necessary cookies
These cookies are required to operate our Services. For example, they allow us to authenticate users or enable specific features within the Services, including for security purposes. They are first-party cookies. We must use cookies to support conversation continuity similar to how shopping carts work.Non-security cookies are set only after you interact with our system.
| Cookie Name | Name | Duration | Purpose | Details |
|---|---|---|---|---|
| botbrains-device-[frameId] | Unique device identifier | 6 months (refreshed on interaction) | Security | Prevent impersonation, rate limiting |
| botbrains-user-[frameId] | Unique user identifier | 6 months (refreshed on interaction) | Functional | Prevent impersonation, added only after interaction with the system |
| botbrains-session-[frameId] | Unique session identifier | 7 days* (refreshed on interaction) | Functional | Keeping track of sessions. Access started conversations. Added only after interaction with the system |