Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Turn every conversation into structured, measurable data with conversation attributes, scorecards, monitors, and a review queue
| What you want to do | Start here |
|---|---|
| Record sentiment, urgency, frustration, or your own fields on every conversation | Conversation attributes |
| Grade conversations on your own quality criteria, or add the CX Score | New scorecard |
| Track how often a monitor flags conversations, with alerts when it flags too many | Monitors |
| Let your team answer the scorecard items the AI shouldn’t judge | Reviews |
| Find conversations by attribute value or score | Conversations |
| Role | Attributes and scorecards | Monitors | Review Queue |
|---|---|---|---|
| Organization Owner, Organization Admin, Project Owner, Project Contributor | Create, edit, test, backfill, and delete. Set values and re-evaluate conversations | Create, edit, test, re-evaluate, pause, and delete. Receive alerts | Review conversations |
| Project Member | Set values and re-evaluate conversations | View monitors and receive alerts | Review conversations |
| Project Viewer | See attributes and their values | View monitors and receive alerts | See the Reviews page, but not answer |
